Important booking information
Booking information and good to know
Here you will find the most important information about your booking. If you have other questions, please do not hesitate to contact us. Send us a e-mail to firstname.lastname@example.org, or give us a call +43 5285 62295!
- In our houses we use the General Terms and Conditions of the Hotel Industry AGBH 2006, if not specified otherwise in the offer or reservation.
- We offer the possibility to book a cancellation insurance of the Europäische Reiseversicherung together with your booking.
To finalize your reservation, we will ask you for a prepayment of approx. 30-50 % of the total amount (depending on your booking) until a given date. The prepayment can be transferred to our bank account or via Western Union. If we do not receive the prepayment withing the requested time, we will cancel your reservation.
- The rest amount can be paid cash during the stay (Packages when we hand out the skipasses, other booking until the evening before the departure date) or via bank transfer until 1 week prior to arrival! A transfer via Western Union is also possible.
- We do not accept bank cards or credit cards!
- Scheulinghof: 14:00 – 18:00h
- Bergland: 14:00 – 17:00h
- If your would like to arrive earlier or later, please contact us in advance. In case of an early arrival you can change clothes and park your car. We will try to provide rooms earlier, if possible!
- Arrivals after 22:00h are not (besides exceptional situations, if arranged with us in advance) possible.
In Scheulinghof and in Bergland we will ask you to leave the rooms/apartments on departure date until 10:00 AM.
We offer WIFI Internet in the public areas and in the rooms/apartments against a fee. Passwords valid for 1 device are available at reception in Scheulinghof.
In Bergland you can buy passwords upon arrival, in the souvenir shop Kaufhof during the opening hours or via telephone at Scheulinghof reception.
up to 3 hours Euro 0,50 only available in Scheulinghof;
- 1 day Euro 1,50 only available in Scheulinghof
- 3 days Euro 3,--
- 5 days Euro 5,--
- 7 days Euro 7,--
For longer stays or more devices we offer special conditions.
- The infrared cabin can be used without extra costs. Reservation is requested!
- The Finn sauna can be used free of charge by our guests on 4 designated sauna days in winter from 17:00 – 20:00h and in summer if staying 7 nights or longer 1 time per week. In summer reservation is requested.